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How We Handle Your Account Under Our Terms

Your use of 88u88 depends on the legal conditions in your region — access and eligibility are governed by your local law.

Account ConditionsJurisdiction DisclosurebKash, Nagad, Rocket ScopeDispute ProcessPolicy Updates
88u88 How We Handle Your Account Under Our Terms
ACCOUNT SECURITY PRACTICES

How We Protect Your Data and Account

Security and data handling are built into how this platform operates — not added on top. Here is how we manage what you share with us.

Data We Hold We store your registration details, wallet identifiers — bKash, Nagad, or Rocket number — and transaction history. We do not share this data with third parties outside of payment processing and legally required disclosures.
Account Verification Verification is tied to your registered mobile wallet. When you request a withdrawal, we confirm the receiving wallet matches the one on your account before processing the transfer.
Cookie Use We use session and functional cookies to keep you logged in and to remember your lobby preferences. No advertising cookies are placed without your acknowledgment on first visit.
Requesting Changes To update your registered wallet number or request account data deletion, contact support with your current account ID. Changes to financial details require identity confirmation before they take effect.
LEGAL CONTACT PATHS

How to Reach Us About Policy or Account Questions

If you have a question about how these terms apply to your account, or if you want to raise a dispute or request a review of a decision we made, our support team handles those requests. Reach out through any of the channels below and include your account ID and the nature of your query. We aim to respond to legal and account-related queries within one working day.

Team online

Live Chat

Start a chat from your account dashboard. Available for account queries, deposit or withdrawal issues, and policy clarifications during support hours.

Email Support

Send a detailed query including your registered wallet number — bKash, Nagad, or Rocket — and account ID to our support address for written policy responses.

Help Centre

The Help Centre covers common account questions including how terms apply to wallet transactions, account verification steps, and how to request a policy review.

Answers to What You Are Likely to Ask

These are the questions we get most often about how our legal terms work in practice.

Access depends on your local law. We do not determine eligibility for you. If online gaming is lawful in your region, these terms apply once you open an account.

No. Your deposit wallet must match the one registered on your account. Third-party wallet transfers are not accepted, and transactions from unregistered wallets may be reversed.

Contact support via live chat or email with your account ID and the transaction date. Include the wallet — bKash, Nagad, or Rocket — used for that transaction so we can locate the record quickly.

We retain transaction records as required by our internal policy and any applicable legal obligations. You can request a summary of what we hold by contacting support with your account ID.

This page is updated whenever terms change. The revised date appears at the top of the policy. Continued use of the platform after any update counts as acceptance of the new terms.

Yes. Submit a request through email support with your registered wallet number and account ID. We will compile and return the relevant data within a reasonable timeframe.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.