Reference

How 88u88 Handles Your Personal Information

This Privacy Policy sets out exactly what data 88u88 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket wallet privacyNo data sold to third partiesYour right to request deletionBangladesh-region eligibility applies
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88u88 How 88u88 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security around your account data is not an afterthought. We apply encryption to data in transit and at rest, run session monitoring to flag unusual login patterns, and limit internal access to your personal records on a need-to-know basis. Here is how each core area works in practice.

Wallet Data Handling Your bKash, Nagad or Rocket number is stored in encrypted form and used only to match deposits and process withdrawals. We never expose it to unrelated internal teams or external partners.
Cookie and Session Controls Session cookies keep your lobby state intact while you browse. Analytics cookies are anonymised. You can clear or block cookies via your browser settings without losing your account access.
Account Security Practices Login attempts are monitored. If we detect an unusual pattern — a new device, a different region — your account may require an OTP verification step before access is restored.
Data Retention and Deletion We hold your active account data while your account is open. Once you request closure, personal data is deleted or anonymised within the timeframe required by applicable jurisdiction rules.
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your account data is stored, want to correct information, or need to request deletion of your records, our support team is the right first stop. Reach out through any of the channels below and quote your account ID so we can locate your file quickly.

Live Chat Open the chat widget from any page in your account area. Quote your registered mobile number and the nature of your data query so we can pull your file without delay.
Email Support Send your data request or privacy concern to our support address. Include your account ID and the wallet type — bKash, Nagad or Rocket — linked to your account.
Account Help Centre Log in to your account, navigate to Account Settings, and use the Help section to submit a written data request. Responses are sent to your registered contact detail.

Common Questions About Your Data at 88u88

These are the questions we hear most often about how 88u88 manages personal information, wallet data and account privacy. If your question is not here, contact support via live chat with your account ID ready.

We collect your name, contact details and the mobile wallet number — bKash, Nagad or Rocket — you use to fund your account. Device and session data is also recorded for security monitoring.

Your wallet number is shared only with the payment processor handling your specific transaction. It is not passed to advertisers, data brokers or any unrelated third party.

Yes. Submit a deletion request through Account Settings or via live chat with your account ID. We will action it within the timeframe set by the rules of our applicable operating jurisdiction.

Transaction records, including Rocket and Nagad deposit references, are retained as long as required by applicable rules. Active account data is held while your account remains open.

After closure, personal data is deleted or anonymised according to applicable retention rules. Some transaction records may be kept for a required period before permanent removal.

We use session cookies to keep your lobby state and anonymised analytics cookies to improve the experience. You can block or clear cookies in your browser settings without losing account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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